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Terms and Conditions

1. Introduction

Welcome to Chellam Agency! By using our website and services, you agree to abide by the following terms and conditions.

2. Product Information and Images

The images of products displayed on the website are for reference purposes only. Actual products may vary in appearance and packaging. While we strive to ensure accuracy, Chellam Agency does not guarantee that the product descriptions, prices, or availability are always complete, current, or free from error.

3. Orders and Payments

When you place an order, you are making an offer to purchase products subject to these terms. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel orders for any reason, including product availability and errors in product descriptions or pricing.

4. Pricing and Payment

Prices are listed in INR and are exclusive of taxes, shipping, and handling. We accept various payment methods. Payment details will be securely processed.

5. Delivery

Chellam Agency will process your order and ship it according to the delivery method chosen. Shipping costs are calculated during checkout and may vary based on the order size and delivery location.

6. Return and Refund Policy

If you're unsatisfied with your purchase, please contact us within 7 days of receipt. Returns and refunds are subject to our return policy, which is based on product condition and customer satisfaction.

7. Limitation of Liability

Chellam Agency is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

8. Governing Law

These terms are governed by the laws of the jurisdiction in which Chellam Agency operates.